If you wish to return an item purchased online you must contact us within 14 days of receiving the goods to arrange the return. Items must be in brand new, unworn condition in original packaging and sent via a signed for recorded service, unfortunately we will not be able to cover the cost of return postage. Please note that bespoke, altered or personalised items bought either online or in store are non-returnable.
We try and be as helpful as possible whether you are choosing in the gallery itself or browsing online. Please contact us if you have any questions about an item, delivery methods or times or would require any more information before ordering online. This really helps to avoid returns, we want you, or your loved ones to be completely happy with your purchase!
By placing an order with Gill Wing Jewellery through our online store, direct email, or phone enquiry you are accepting these Terms & Conditions. Please read these Terms & Conditions before placing an order.